Business Communication Training

Business Communication Training Overview

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Business Communication is an experiential training that uses engaging facilitation, to create a personalized learning experience. Based on best practices, Business Communication connects different dimensions of communicating in a virtual world to real-world demands, generating powerful conversations that provide a clear path for action.

Business Communication Training Objective

  • Learn to articulate clearly and effectively in different situations.
  • Understand the critical success factors in your role as a communicator.
  • Learn to use asking and telling skills to enhance interpersonal effectiveness and improve one-on-one communication.
  • Learn the art of influencing people on virtual mediums.
  • Experience the power of visuals and storytelling in team communication.
  • Overcome communication barriers centered on lost trust and differences in the workplace.
  • Learn how to communicate effectively across cultures.
  • Learn to make every meeting effective.

Business Communication Training Audience

People who want to be outstanding communicators in their business

Business Communication Training Prerequisites

Business Communication stimulates fresh conversations, encourages new ideas, builds relationships and draws new perspectives regardless of the participant’s knowledge or experience.

Business Communication Training Outline

  • Elements of the communication process and its significance
  • Why Business Communication is important for employees?
  • Role of the sender in the communication process.
  • How to respond as a receiver in the communication process.
  • Significance of business communication in an organization.
  • What causes barriers in communication (organizational context)?
  • Identify & recommend solutions for communication barriers at the workplace
  • Anticipate & Recognize communication barriers in the workplace.
  • Identify solutions to overcome potential communication barriers.
  • Perception plays an important role
  • Factors that influence communication
  • Understanding the necessity to speak in completeness, without causing any misunderstanding
  • Looks Action and words make an IMPACT on communication
  • The various styles of communication helps to understand how to speak to people
  • Different types of questioning
  • Open – Closed
  • Understanding different types of questions.
  • Using “asking” as an inspirational tool.
  • Framing open-ended questions
  • Learn the funnel technique
  • Learn the 5-step approach to ‘Active Listening’
  • Enhance listening skills during communication
  • Understanding the dangers of partial listening.
  • Attention Interest Will give you Desired action
  • The importance of communicating in a manner that will create an interest in what you speak
  • Speak simple but correct English
  • The importance of speaking correct sentences


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